Why offshore from Suriname?
Business process outsourcing in Suriname
The contact centre sector remains a strong contributor to the Suriname economy, on average, approximately 4,000+ employees are working in this industry.
The official language in Suriname is Dutch. A large part of the population therefore has this language as its main language and masters it both verbally and in writing. Suriname is therefore ideally suited for offshoring Dutch-speaking customer contact. English is also widely spoken in Suriname, especially among the younger generation and professionals. English proficiency, combined with familiarity with Western culture, makes Suriname an attractive destination for offshoring English-speaking customer contact.
Culture and environment
Until 1975 Suriname was a de facto Dutch colony, remaining close to the Netherlands since gaining independence. Almost everyone in Suriname has at least one family member in the Netherlands or vice versa.
With its well-educated and high-quality workforce combined with its connection to the Netherlands and its innovative strength, Suriname is an interesting destination for offshoring.
All respectable contact centres in Suriname supporting the Dutch markets work in full GDPR and Data protection compliancy in accordance to Dutch and EU regulations.
Productivity and costs
Up to 50% more cost-efficient country compared to the Netherlands with flexible, professional and well-trained workforce with high labor morale readily available in a broad labor market and mature contact center market.