Custom Connect Hungary

Where global service meets local expertise.

Welcome to Custom Connect Hungary

Custom Connect’s Hungarian location is a key nearshore hub within the European Union, delivering high-quality, multilingual customer support with a strong focus on accuracy, compliance, and efficiency. Hungary combines a highly educated workforce with excellent language capabilities, making it an ideal location for supporting European and international customers. This enables Custom Connect to provide scalable, secure, and flexible customer engagement solutions while meeting the highest standards for data protection and service quality.

Our role within Custom Connect

At our Hungary office, we combine local expertise with international reach. Here’s how we contribute within Custom Connect:

Cost Efficient contact centre and outsourcing in the EU.

The primary language is Hungarian, closely followed by German. Being central to Europe we also service multiple European languages.

Custom Connect Hungary is perfectly set up to support clients with a variety of solutions, for industries including; Transport & Logistics, E-Commerce & Retail, Utilities.

"Hungary’s strong work ethic and collaborative spirit are at the heart of our team. This foundation allows us to deliver precise, reliable, and high-quality customer experiences across multiple European markets."

Thomas Moore, Chief Operations Officer: Custom Connect

Frequently asked questions

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Hungary is a strategic location for customer experience outsourcing due to its highly educated, multilingual workforce and strong cultural alignment with Western European markets. As an EU member state, Hungary operates fully within EU data protection and regulatory frameworks, offering a secure and compliant environment for customer operations. At the same time, it provides a cost-efficient nearshore alternative to Western Europe without compromising on service quality. This combination of talent availability, language capabilities, compliance, and operational efficiency makes Hungary an ideal location for delivering scalable, high-quality customer experience services.

From our Hungarian location, we primarily support Hungarian and German. Thanks to Hungary’s central position in Europe and strong multilingual talent pool, the location is also well suited to support additional European languages as part of a broader multilingual delivery model.

Our Hungarian operation is located near the centre of Budapest. The site sits within the Corvin district, one of Budapest’s most modern and well-connected business areas, offering excellent transport links and access to a strong local talent pool.

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